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E-Commerce Maintenance·SLV - more than light
TYPO3 Shop: Performance and UX Optimization
TYPO3PerformanceB2B Shop
B2B
E-Commerce
Agile
Maintenance
01
Challenge
The TYPO3-based B2B shop of SLV was highly customized and complex. Performance issues and outdated UX patterns in the shopping process required both technical stabilization and targeted customer experience improvements.
02
Our Solution
Live monitoring of all critical processes. First and second-level support with deep system understanding. Redevelopment of the digital returns process (mobile-optimized, multi-returns, defect reporting with media upload). Complete overhaul of the shop homepage. Development of a magazine system for editorial content.
03
Results
Decisive improvement in speed and stability. Digitalized returns process with significantly better UX. New content modules and magazine system increase customer retention and branding.
Key Facts
Live Monitoring of All Critical Shop Processes
Mobile-optimized Returns Process with Defect Reporting
Shop Homepage with Direct Product Access
Magazine System for Expert Articles and Product Presentations
Performance Stabilization of the Complex TYPO3 System
Agile Maintenance Process Based on Customer Priority
Competences
TYPO3 MaintenancePerformance OptimizationFirst & Second Level SupportCX ConsultingService DigitalizationAgile Project Management
„Thanks to their deep technical understanding of complex systems, Logic Joe ensured operations and drove the expansion of our online shop forward.“
Gunther Hahn
Head of SLV Digital