AI Agent Systems
AI Agents that don't just respond - they complete tasks autonomously
We consult on and develop AI agent systems that resolve tickets, process documents and control processes across multiple systems. No chatbots. No rigid rules. Instead, intelligent agents that truly understand your business processes. We don't just develop AI agents for our clients - we use them ourselves and know the possibilities first-hand.
processed automatically instead of handled manually
from the first workshop to the running system
we use what we develop for you
Why Companies Are Adopting AI Agents
The most common problems that AI agent systems solve.
Repetitive Tasks Consume Time
Manually categorizing tickets, capturing documents by hand, answering requests one by one - your employees spend hours on tasks that an agent completes in seconds.
Knowledge Is Trapped in Silos
Confluence, SharePoint, emails, tickets - information exists, but nobody can find it. AI Agents search all systems simultaneously.
Scaling Only Through More Headcount
Growth has always meant hiring more staff. AI Agents break this pattern and scale without additional headcount.
AI Agents: More Than Chatbots and Automation
An AI agent receives a goal - for example 'Handle this IT ticket' - and independently decides which steps are needed: search the knowledge base, check system status, apply a solution, or escalate to the right specialist.
This goes far beyond traditional automation. Instead of rigid if-then rules, agents work context-aware, connect multiple systems and improve over time. IT tickets, document processing, customer requests, onboarding processes - wherever people make repetitive decisions today, agents can take over.
We use AI agents ourselves in our daily work. That's why we know from experience what works - and where it's better to leave it alone.
Concrete Use Cases
AI Agents solve real business problems - measurably and provably
Find, contact, qualify target customers
Sales agents that independently identify target customers, manage personalized outreach across multiple channels and systematically build your pipeline.
More about Sales AgentsCampaigns intelligently managed
Marketing agents that independently manage campaigns across all channels, replace ads in time and shift budgets in real time to the most effective channel.
More about Marketing AgentsFirst-level support automated
Analyzes incoming IT tickets, understands the problem in context, searches the knowledge base and resolves standard requests independently.
Intelligent document processing
Understands documents in business context: not only extracts data, but matches, validates against orders, checks compliance and routes for approval.
24/7 support with depth
Goes far beyond FAQ bots: understands complex customer concerns, pulls order history and account data, resolves issues independently or escalates with full analysis.
Sales with AI support
Searches CRM, past proposals and market data to provide sales teams with relevant insights. Qualifies leads, prepares meetings and creates personalized follow-ups.
Employee processes automated
Coordinates the entire employee lifecycle across IT, HR and Finance. From the first day of work to offboarding - every step orchestrated and documented.
Business intelligence automated
Queries data from ERP, CRM and data warehouses, creates reports and detects anomalies - all via natural language.
Specialized AI Agents for Sales & Marketing
We consult on and develop specialized agents that independently manage sales and marketing
From Idea to Production Agent
Our proven process minimizes risk and maximizes speed
Discovery Workshop
2-3 days of intensive analysis: Which processes are suitable? Where is the greatest ROI? You receive a concrete recommendation with business case and roadmap.
Proof of Concept
In 3-4 weeks, we build a working prototype on your real data. You see concretely how the agent works - before you invest in production.
Production Deployment
4-8 weeks to a production system: integration into your infrastructure, security hardening, performance testing and monitoring.
Managed Operations
Continuous support: performance monitoring, model updates, feedback optimization. Monthly reports with KPIs.
Trusted by Leading Companies
How We Support You
From use case analysis to scaled operations - how we guide your agent project.
Agent Strategy & Use Case Analysis
We analyze your processes and identify the use cases with the greatest automation potential and ROI.
Agent Architecture
We design agent systems with clear roles - single agents for defined tasks, specialized domain agents and orchestration agents that connect everything.
Tool Integration & APIs
We connect your agents with ERP, CRM, ticketing and internal tools - so they can access real data and take action.
Autonomous Workflows
We implement end-to-end processes that agents execute independently - from ticket resolution to document processing.
Monitoring and Safety Nets
We implement safeguards - human approval for critical decisions, confidence scores for automatic escalation and complete logging of all agent actions.
Scaling and Operations
We support your agent systems in production - with performance monitoring, systematic evaluation of user feedback and continuous optimization.
Ready for AI Agent Systems?
Talk to us about AI agents that resolve tickets, process documents and automate processes - we'll get back to you within 24 hours.
Jan Ditze
Managing Director
Übersetzt komplexe KI-Technologien in klare Business-Strategien. Mit Weitblick und Praxiserfahrung begleitet er Unternehmen von der Vision bis zur erfolgreichen Umsetzung ihrer Projekte.